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Business Resource Library:
Marketing for the Small Business

Planning | Market Research | Sales/Advertising | Web Marketing

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Missouri Small Business Start-Up Kit - Essential resource packed with information to help entrepreneurs start and manage a business in Missouri. This CD-ROM contains hundreds of pages of information to assist you in starting your business in Missouri. Order Start-Up Kit here

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  • Foundations to Marketing - Five components to marketing success are reviewed with a discussion of the questions to answer in order to evaluate and improve marketing efforts.
  • Marketing - PDF document; requires Adobe Reader [475k] A guide explaining the purpose of a marketing plan and goes through the process of developing a marketing plan by breaking it down into components such as research, pricing, advertising and others. Includes sample marketing plan outline.
  • Marketing for Small Business: An Overview link leads to an external site - Part of SBA's Marketing Series providing an overview and explanations of marketing concepts; contains an extensive bibliography of sources covering the subject of marketing.
  • 20 Marketing Tips ... Every Entrepreneur Should Know - 20 tips to get your business pointed toward finding customers or expanding your existing customber base.

Market Research

  • A Do-It-Yourself Guide to Market Research - Doing market research can be a daunting endeavor if you think you have to answer all the questions and get all the information you want. If you tackle it one small piece at a time and devote some resources to increasing your knowledge, you be pleasantly surprised at home much you learn about your product, customer and industry.
  • Business Research & Information Development Group (BRIDG) - The programmatic research arm of University of Missouri Extension, providing both applied and secondary research on Missouri's small business and entrepreneurial community.
  • Claritas link leads to an external site - Business providing products to help with marketing research data, demographics and segmentation.
  • Finding the Right Answers in a World of Possibilities - Industry, demographic, financial and general market research resources available (focus on home-based businesses).
  • Market Research Workbook - Guide to finding the information/data a firm needs in developing a marketing plan or program.
  • Yes, You Too Can Conduct Market Research - Answers to basic questions about your product or service can provide a solid foundation for the future of your business. You can find the answers you need by doing your own research.

Demographics:

  • AdAge.com: Demographics link leads to an external site - Focuses on consumer trends and behavior - and how to locate prime prospects in terms of demographics, lifestyles, media preferences and purchasing behavior.
  • BizStats.com link leads to an external site - Effective and understandable online analysis of industry and small business statistics.
  • Business Analyst Online (ESRI) link leads to an external site - On demand reports and maps. Subscription Required.
  • Business Indicators Analysis Tools - Business Indicators was developed by BRIDG and the University of Missouri's Office of Social and Economic Analysis (OSEDA) in response to requests for "easy to find and use data for marketing and business plans." We have pulled together various data sources to meet this demand by entrepreneurs and individuals helping entrepreneurs. Data will be updated as it is made available to us.
  • Cedar National Address Server link leads to an external site - Given a valid U.S. postal address, this web site rewrites the address in the proper Post Office format along with the ZIP+4 code. It will also print the address and barcode on an envelope and provide a street map of the address.
  • Center for Economic Information (University of Missouri-Kansas City) link leads to an external site - Provides social and economic information, gathered from a variety of sources, at several different levels of geography for the Kansas City metropolitan statistical area (MSA).
  • Circular Area Profiles link leads to an external site - Missouri Census Data Center tool that provides demographic information in any given radius area around a specified point.
  • Easy Analytic Software, Inc. (EASI) link leads to an external site - Obtain free population ring studies and demographic analysis based on the actual address of your site. Includes "The Right Site" service.
  • Federal Financial Institutions Examination Council - FFIEC Geocoding System link leads to an external site - Enter a street address and find the census tract information for that location on income, population and housing. Also find MSA Code, State Code and Tract/BNA Code for a particular street address.
  • Geospatial and Statistical Data Center - County Business Patterns link leads to an external site - Provides county, state and national level business data from 1977 to the most recent year available. Statistics include number of establishments, payroll (annual and 1st quarter), number of employees and number of establishments by size class for 2 digit SIC industry groupings.
  • Melissa Data link leads to an external site - Products and services to put together mailing lists and other data. Site includes several free lookups (addresses, ZIP codes in a radius, labor statistics, demographics, etc.)
  • Missouri Census Data Center (MCDC) link leads to an external site - Part of the Missouri Secretary of State's web site. Missouri population estimates and projections, Internet applications to design customized census reports, geographic correspondence engine (to find out what zip codes fall within a county, what census tracts fall within a town, etc.). Explore the MCDC Data Archive with UEXPLORE
  • Missouri Economic Research and Information Center (MERIC) link leads to an external site - Part of Missouri's Department of Economic Development web site. Facts and figures to help understand Missouri's regional economies.
  • Missouri State Archives link leads to an external site - Part of the Missouri Secretary of State's web site. Official repository for all state records of permanent value.
  • Office of Social and Economic Data Analysis (OSEDA) link leads to an external site - Part of the University of Missouri System. Provides Missourians with up-to-date social, economic and demographic information about their localities.
  • OSEDA - Missouri County Fact Sheets link leads to an external site - Census data specific to each Missouri county prepared by the University of Missouri Office of Social and Economic Data Analysis (OSEDA).
  • Population Estimates link leads to an external site - The Missouri Census Data Center's official page for the latest population estimates. Includes population estimates for Missouri towns and counties (race, age, gender, and Hispanic detail is sometimes available at the county level), a link to the U.S. Census Bureau's population page (which includes estimates for all 50 states and a schedule of when upcoming estimates are scheduled for release), and maps, press releases, and contact information for Missouri's state demographer.
  • Radio Advertising Bureau link leads to an external site - Describes radio audiences, listener profiles, media comparisons and radio facts.
  • Regional Economic Accounts link leads to an external site - Part of the Bureau of Economic Analysis' site. Database provides local area economic data for states, counties and metropolitan areas for the period 1969-2001 (REIS).
  • U.S. Census Bureau link leads to an external site - Home page. Provides information about the people and economy of the United States.

Industry/Company Information:

  • 10K Wizard: SEC Edgar Filings link leads to an external site - Provides access to U.S. Securities and Exchange Commission filings by company, ticker, form-type, word and date.
  • 1997 Economic Census: Summary Statistics for United States 1997 NAICS Basis link leads to an external site - Table uses NAICS Codes to determine how many and what kinds of establishments are found in a given state, metropolitan area or county.
  • AllBusiness link leads to an external site - Provides small businesses with a single point of access for resources ranging from start-up kits and HR advice to financing services and free business directory listings.
  • BizWeb Business Guide link leads to an external site - A business guide to 46,324 companies listed in 207 categories.
  • B2B Business Directory - Provides a free online business card listing for Missouri businesses and allows users to search by business category and region for a specific type of business.
  • CEO Express link leads to an external site - Links to resources on the web for daily news and information from leading publications, business research, office tools and travel services.
  • Corporate Information link leads to an external site - Includes items such as publicly-traded company research reports, business sector profiles and SEC filings.
  • Dun and Bradstreet link leads to an external site - Provides business information for credit, marketing, purchasing and receivables management decisions.
  • Global Reports link leads to an external site - More than a half-million annual reports containing information stretching more than 30 years into financial history for companies from every major index constituency from throughout the world. (Registration and fee required)
  • Hoover's Online link leads to an external site - Provides information on companies and industries, money management, career development, business news and business travel.
  • Inc.com Marketing Resource Center link leads to an external site - Articles and tools on many facets of marketing including methods, research and advertising.
  • Industry Profile Links link leads to an external site - Profiles 28 small business entities and provides web links to associations, industry data and other realted information.
  • Industry Research Desk link leads to an external site - Provides tools for researching specific companies, industries and manufacturing processes.
  • Industry Specific Business Guides - Industry specific business profiles where small businesses account for much of the activity. These profiles provide information on legal structure, taxes, hiring employees and resources.
  • IndustryLink link leads to an external site - Directory of links to industry web sites. Focuses on industry-to-industry marketing where companies sell their products and services to other companies.
  • InfoUSA link leads to an external site - Resources for sales leads, mailing lists and directory assistance service to find people/businesses.
  • LogisticsWorld link leads to an external site - Provides a list of websites related to the logistic and transportation industries.
  • Manta link leads to an external site - Offers company profiles, industry reports, business intelligence, global market research reports, and statistical market research overviews. (Registration and fee required)
  • Martindale's: The Reference Desk link leads to an external site - Contains an extensive index to on-line references, including links to on-line calculators and thousands of teaching files, multimedia tutorials and data bases.
  • National Business Cards Online link leads to an external site - Business card directory.
  • North American Industry Classification System (NAICS) Association link leads to an external site - Find NAICS Codes, SIC Codes and detailed industry definitions. Codes identify potential customers by business activities and help define target markets. Site also offers for sale a number of commercial products to identify target markets.
  • Radio Advertising Bureau link leads to an external site - Describes radio audiences, listener profiles, media comparisons and radio facts.
  • Sales and Marketing Executives International link leads to an external site - Marketing association of professional sales and marketing managers. Contains library with over 200,000 searchable articles on sales and marketing.
  • SEC Filings & Forms (EDGAR) link leads to an external site - Part of the U.S. Securities and Exchange Commission web site. Provides access to registration statements, periodic reports and other forms filed by public companies through the Electronic Data Gathering, Anaylsis and Retrieval system (EDGAR).
  • U.S. Business Exchange (USBX) link leads to an external site - Source of content, expertise, tools and services to assist existing and prospective buyers and sellers of a business.
  • YellowPages.com link leads to an external site - Online yellow pages directory for finding businesses and products quickly.

Selected Government Sites - Official web sites of state and federal agencies that regulate businesses.


Sales/Advertising

Advertising | General Sales | International Trade | Procurement

Advertising:

General Sales:

  • 2008 Missouri Retail Promotion Calendar
  • Agricultural Marketing Service link leads to an external site - Part of the USDA site with market news area including price reports, such as daily commodity reports and report summaries
  • Baby Boomers: Know this Consumer - Baby boomers represent the generation with the greatest buying power in the history of the country. You should carefully consider your product's appeal to this huge market and determine how you can deliver it.
  • "Building Your Brand" link leads to an external site - This publication examines what branding is, why it is important, and the necessary steps to brand your product. (University of Missouri Extension Guidesheet)
  • Built It and They Will Come ... Or Will They? - Your business is launched. How do you get the word out? How to establish a circle of referrals.
  • Co-existing with the Big Retailers - The things the big retailers cannot offer are the elements that provide smaller retailers opportunities to not only survive but even thrive in the same communities as the retail giants.
  • Competing in a Big Box World - Small businesses must learn to adapt and focus on being flexible in response to the changing marketplace. This article provides tips for determining your strengths and using them to compete with the big guys.
  • Competing With Mass Merchandisers - With the recent expansion of mass merchandisers into almost every locale, how can the small business survive? This study's results can help you understand how to compete - from merchandise and marketing to service and customer relations.
  • Electronic Commerce (see also Web Marketing)
    • B2B Business Directory - Provides a free online business card listing for Missouri businesses and allows users to search by business category and region for a specific type of business.
    • CommerceNet link leads to an external site - Provides research on emerging e-commerce business and technology trends and developments.
    • Guide to E-Commerce link leads to an external site - Part of the Cornell University School of Industrial and Labor Relations web site. Portal site that provides links to general sites; industry associations and organizations; October 21, 2008ine news and U.S. government sites.
    • International Small Business Consortium link leads to an external site - Helps small and medium-sized enterprises make better use of the Internet.
    • Managing the Digital Enterprise link leads to an external site - Part of the North Carolina State University E-Commerce Learning Center web site. Free online course to understanding e-commerce. You will use the power of the Internet to learn about the subject firsthand.
    • Put Your Company on the Web - Initial questions that businesses should ask when considering a Web site. Basic guidelines for setting up a company Web site plus a review of domain names, hiring a web developer, customer service, promotion, legal issues and a glossary of terms are included. Also available in PDF PDF document; requires Adobe Reader [1,293k]
    • Web Marketing and E-Commerce link leads to an external site - Main page of Wilson Internet Services. List of links to online articles about effective web marketing and to various web resources for doing business on the Internet.
    • Writing for the Web - A common mistake made by many who write for the Internet is to assume that writing for the computer screen is like any other writing. Nothing could be further from the truth. This article provides basic web writing guidelines.
  • Gear Up Early For Holiday Sales - Seventeen helpful tips for retail and service businesses for success with the busy holiday season.
  • "Hometown Business: Keep Them Coming Back for More -- Customer Loyalty" link leads to an external site - Things to consider when addressing your customers' needs and wants (University of Missouri Extension Guidesheet)
  • How Can I Compete with the Big Discount Stores? - Nine successful survival strategies for small business retailers that want to stay competitive in today's market
  • Marketing - This will guide you through the process of developing a marketing plan by breaking it down into its many components such as research, pricing, advertising and others.
  • Media Relations 101 - Getting your business into the local media can be an effective way to increase awareness of you and your products or services. This primer will help show you ways to get to know the media in your area and to build positive relationships.
  • Predictable Patterns Produce Memorable Marketing Mantras - A review of the book, Powerlines: Words that Sell Brands, Grip Fans and Sometimes Change History, by Steve Cone.
  • Sales & Marketing Management link leads to an external site - Contains information for executives involved in the management of a company's sales and marketing efforts. Annual features include "Best Sales Forces" and "The Survey of Buying Power," a reference guide to consumer purchasing trends.
  • SalesLobby.Com link leads to an external site - Provides business-to-business networking, the latest industry information and online applications for sales and marketing professionals.
  • Selling by Mail Order - external PDF document; requires Adobe Reader [198k] Part of SBA's Marketing Series providing basic information on running a mail order business. Includes information on selecting, pricing, testing and writing effective advertisements for your products.
  • Selling Strategies for Local Food Producers link leads to an external site - For many farmers, marketing and selling their products are the most challenging parts of the farm enterprise, especially when selling directly to consumers. This University of Missouri Extension publication is a comprehensive guide to the marketing aspects of selling food products including a selling checklist, building customer relationships, nonverbal communications, meeting needs, creating printed or online materials and being a good salesperson.
  • Small Business Marketing: How to Expand Your Market link leads to an external site - Common growth strategies for expanding your business.
  • Sometimes the Best Strategy is Just to Show Up! - Knowing your customers will make you more effective in sales and marketing. Effective marketing will position your organization to be there when the sale is made.
  • Stanislaus Business Building Ideas link leads to an external site - Library of successful marketing contributions from independent restaurateurs including image building, operations, boosting sales, customer loyalty and sales and working with employees.
  • Trade Shows
    • Tips for Trade Shows - Attending trade shows provides an opportunity to gather market information, network with competitors, court new customers, and generate product sales. Important preliminary planning cam maximize the potential for payoff.
    • Trade-Show-Advisor link leads to an external site - Educational resource with articles to help exhibitors maximize visibility, sales leads and revenue at trade shows. Topics include successful tradeshow planning, marketing, exhibit booth displays, giveaways, banners, trade show staffing, promotions, graphics, media packaging etc.
    • Trade Show News Network link leads to an external site - Search for trade show events by industry. Offers trade show information, resources, solutions and a forum for exhibitors, producers, designers, marketers and attendees.
    • Trade Shows Work ... They Mean Business - A discussion of trade shows, how they contribute to a business marketing strategy and tips for success.

International Trade:

Pricing - Links to Recordkeeping/Accounting section, including information specifically about pricing products and services

Procurement (Selling to the Government):


Web Marketing

  • Put Your Company on the Web - Initial questions that businesses should ask when considering a Web site. Basic guidelines for setting up a company Web site plus a review of domain names, hiring a web developer, customer service, promotion, legal issues and a glossary of terms are included. Also available in PDF PDF document; requires Adobe Reader [1,293k]
  • About.com - Small Business Information link leads to an external site - Find e-commerce tools and information about merchant accounts, online payments, communities and web marketing.
  • AdMedia.org: Internet Advertising Resource Guide link leads to an external site - List of web sites for planning, designing, managing, research and teaching Internet advertising.
  • Advertising and Marketing on the Internet: Rules of the Road link leads to an external site - Many of the same rules that apply to other forms of advertising apply to electronic marketing. The FTC offers this guide to provide an overview of some of the rules and guidelines in place to protect businesses and consumers.
  • Business.Com link leads to an external site - Industry-specific information, news and resources.
  • Clickz link leads to an external site - Source for interactive marketing news, commentary, advice, statistics and web marketing research.
  • CommerceNet link leads to an external site - Provides research on emerging e-commerce business and technology trends and developments.
  • E-Commerce (Web Resources) link leads to an external site - Part of the University of Missouri Extension web site. Identifies e-commerce web resources for marketing and customer service; processing and payment; business models; web site development and hosting; legal considerations and other useful links.
  • E-Commerce: Small Businesses Venture Online - SBA Report external PDF document; requires Adobe Reader - 1999 report examines the available data on small businesses' use of electronic commerce. E-commerce applications include e-tailing in virtual store fronts and electronic data interchange.
  • Guide to E-Commerce link leads to an external site - Part of the Cornell University School of Industrial and Labor Relations web site. Portal site that provides links to general sites; industry associations and organizations; international activities; legal resources; online news and U.S. government sites.
  • The Industry Standard link leads to an external site - Provides hard research numbers on the Internet economy, information about people and businesses driving the Internet and the latest industry updates.
  • InfoAdvantage BusinessCity.com link leads to an external site - Focuses on helping businesses create and sustain a competitive advantage through the use of Internet technologies.
  • Managing the Digital Enterprise link leads to an external site - Part of the North Carolina State University E-Commerce Learning Center web site. Free online course to understanding e-commerce. You will use the power of the Internet to learn about the subject firsthand.
  • Web Marketing Today link leads to an external site - Guide to Internet marketing, including building a site, search engine optimization, promotion, advertising, usability, e-mail marketing, etc.
  • see also Electronic Commerce

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last revised October 21, 2008