SMART: Strategic Management Assessment Review Tool

It's time to get
SMART
and take a holistic view of your company's operations

The SMART process looks at your firm from seven specific perspectives:

1. Leadership
2. Strategic Planning
3. Customer & Market Focus
4. Information & Analysis
5. Human Resource Development & Management
6. Process Management
7. Business Results

Don't miss out on this opportunity to run your business the SMART way!

Developed by the Missouri Small Business Development Centers and University Extension, the Strategic Management Assessment Review Tool (SMART) is founded on world-class principles for performance excellence.

Working directly with you and your management team, your MO SBDC counselor will guide you through the SMART interview and work with you to chart a course toward long-term performance excellence.

You'll receive these benefits:

• SMART is tailored to your business and designed to identify ways you can achieve success
• SMART is driven by your business strategies and action plans, your customer focus and other factors critical to your business success.
• SMART provides a framework for performance excellence.
• SMART will help you measure performance of a wide range of key business indicators—customers, products and services, operations and finances.
• SMART examines all processes associated with your company's key stakeholders—customers, employees, owners and the public—and evaluates the results.
• SMART will allow you to identify your company's strengths and to target key opportunities for improvement.
• SMART will help you align resources with your business goals, thereby increasing company performance and enhancing communications.
• SMART provides you with a detailed feedback report compiled by a team of business counselors that outlines your company's strengths and opportunities for improvement.
• Follow-up assistance will be provided to help you develop short- and long-term action plans.

To help you get started:

• For a reference on the Criteria for Performance Excellence and the Core Values upon which the are based, download this file:
  SMART Criteria for Performance Excellence

To let us help you chart a course to greater success, contact the Missouri Small Business Development Centers at (573) 884-1555 for a referral to one of our business counselors.

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